**Troubleshooting**
===== Sound in only one ear=====
Check if the indicator on the remote volume control is lighting up in both channels when sound is played.

  * Make sure the audio balance  from the source (PC/DVD) is centred .
    * To check/adjust balance for the DVD ...
    * To check/adjust balance for PC, right click on the speaker icon (image here) in the System tray on the right bottom corner of the screen and click on **Open Volume Controls**. The volume control dialog should be displayed. All the balance sliders in the dialog should be centred between the 2 speaker icons.
{{biac:troubleshoot:headphones_vol_ctrl.png}}

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