Differences

This shows you the differences between two versions of the page.

--- biac:accounts [2013/12/18 21:53] – cmp12
+++ biac:accounts [2023/10/23 13:16] – cmp12
@@ Line 1: / Line 1: @@
-====== Account Requests ======
+ ====== Account Requests ======
-In order to use various BIAC computer systems, you may need some or all of the following accounts. Please note that your usernames for most accounts will be the same, but the passwords are not synchronized (i.e., they may be different). Refer to the following forum post for [[http://www.biac.duke.edu/forums/topic.asp?TOPIC_ID=1073|details on password changes]]. See also [[biac:password|Account Passwords]].
+In order to use various BIAC computer systems, you will need a DHE account. Also refer to the following forum post for [[http://www.biac.duke.edu/forums/topic.asp?TOPIC_ID=1073|details on password changes]]. See also [[biac:password|Account Passwords]].
-  * **BIAC Windows Account** - Used to logon to BIAC Windows workstations and servers. Also used for the [[https://www.biac.duke.edu/calendar/|Scheduling Calendar]] and [[http://www.biac.duke.edu/services/timecard/|Time Card System]].\\ Send an email to [[biac-help@dm.duke.edu?subject=BIAC account request|biac-help@dm.duke.edu]] requesting a BIAC account. The email should be from your Account Sponsor, or they will need to send a separate email confirming the account request. Please include the following information.
+  * **DHE Account** - Duke Health Enterpise (DHE) account; used to log on to all BIAC computers, including the [[biac:cluster|BIAC Compute Cluster]] and the [[https://www.biac.duke.edu/calendar/|Scheduling Calendar]] and [[http://www.biac.duke.edu/services/timecard/|Time Card System]].\\ Also known as an Enterprise Active Directory (EAD) account. Your DHE account username will be the same as your NetID (or possibly DEMPO ID, for existing DHE accounts). Your DHE and NetID passwords are also synchronized.
+  * **Multi-Factor Authentication** - The medical center requires multi-factor authentication (MFA) to access certain resources (mostly things that are outside of the medical center firewall, but that can reach inside the firewall, such as VPN access and the BIAC cluster).  Please register for Duo Security [[https://oit.duke.edu/net-security/security/multi-factor-authentication.php|MFA]], if you haven't already been required to do so.
+  * **BIAC Computer Access** - Use your DHE account to log on to BIAC computers. If you need access to BIAC computers, send an email to [[help@biac.duke.edu?subject=DHE account request|help@biac.duke.edu]]. Please include the following information:
     * First name
     * Preferred name (nickname)
     * Last name
-    * [[http://www.oit.duke.edu/email-accounts/netid/|Duke NetID]] (required; request one [[http://www.oit.duke.edu/email-accounts/netid/netid_request/index.php|here]])
+    * [[https://oit.duke.edu/what-we-do/applications/netid|Duke NetID]] (required; request one [[https://oit.duke.edu/help/articles/netid-account-requests-general-information|here]])
-    * DHE account (required; when requesting NetID at above link, also specify you need a DHE account in the Comments field)
+    * DHE account (required; when requesting NetID at above link, also specify you need a DHE account)
     * Duke Unique ID (7-digit number on the back of your [[http://www.dukecard.duke.edu/|Duke ID]])
-    * Duke Card # (if you need card key access; 9-digit number on the back of your [[http://www.dukecard.duke.edu/|Duke ID]])
+    * Duke Card # (if you need [[biac:scanneraccess|card key access]]; 9-digit number on the back of your [[http://www.dukecard.duke.edu/|Duke ID]])
-    * Birth Date
     * Institution (Duke, UNC, Other-specify)
     * Department (BIAC, CCN, Radiology, Psychology, Psychiatry, Other-specify)
     * Position (Faculty, Staff, Postdoc, Grad Student, Undergrad, Fellow, Resident, Med Student, Other)
     * Current Email Address (Duke or UNC address preferred)
-    * Account expiration (3/6/9/12 months; accounts are renewable)
+    * Renewal period (3/6/9/12 months)
-    * BIAC Account Sponsor (BIAC faculty/staff/postdoc or other faculty running an experiment at BIAC)
+    * BIAC Sponsor (BIAC faculty/staff/postdoc or other faculty running an experiment at BIAC)
-    * Account Sponsor Email
+    * BIAC Sponsor Email
+    * **Please have your Sponsor send us a confirmation email.**
-  * **BIAC Cluster Account** - Use your DHE account to log on to the [[biac:cluster|BIAC Linux Cluster]]\\ All registered BIAC Users will have usage privileges.
+  * **BIAC Compute Cluster Access** - Use your DHE account to log on to the [[biac:cluster|BIAC Linux Cluster]].\\ All registered BIAC Users will have usage privileges.
-  * **Trouble Ticket Account** - Only for [[biac:troubleticket|Trouble Tickets]] and [[biac:betr|Exam Tracker]].\\ Use your DHE account to [[http://shadow.biac.duke.edu/biacweb/account/login.php|login]]. You must already have a DHE account and be a valid BIAC user. If you cannot see all the experiments you should have access to please email [[biac-help@dm.duke.edu?subject=trouble ticker|biac-help@dm.duke.edu]].
+  * **BIAC Wiki Access** - Use your DHE account to log on to the [[http://wiki.biac.duke.edu|wiki]].\\  Registered BIAC users will have access to all the non private pages.  If there is private lab section you should have access to, please email [[help@biac.duke.edu?subject=Wiki access|help@biac.duke.edu]], and CC the PI of the lab to be granted permission.
-  * **BIAC Wiki Account** - Use your DHE account to log on to the [[http://wiki.biac.duke.edu|wiki]] \\  Registered BIAC users will have access to all the non private pages.  If there is private lab section you should have access to, please email [[biac-help@dm.duke.edu?subject=wiki access|biac-help@dm.duke.edu]] and CC the PI of the lab to be granted permissions.
+  * **DHE VPN Access** - Used for remote access to DHE networks. Use your DHE account.\\ Requires [[https://oit.duke.edu/net-security/security/multi-factor-authentication.php|MFA]] (see above). Send an email to [[help@biac.duke.edu?subject=VPN account request|help@biac.duke.edu]] requesting VPN access. Please include your DHE username in the email. [[https://vpn.duhs.duke.edu/|VPN Download]] [[https://duke.service-now.com/kb_view.do?sysparm_article=KB0020802|How to Install and Login to the Duke Health Virtual Private Network (VPN) AnyConnect]]
   * **BIAC Forums Account** - Only for the [[http://www.biac.duke.edu/forums/|BIAC forums]]\\ You may [[http://www.biac.duke.edu/forums/register.asp|register online]]. Your forums account username may be different from your other usernames.
-  * **DHE account** - Duke Health Enterpise (DHE) version of a universal account.\\ Send an email to [[help@biac.duke.edu?subject=DHE account request|help@biac.duke.edu]] requesting a DHE account. Please include your NetID in the email. Your DHE account username will be the same as your NetID (or possibly DEMPO ID, for existing DHE accounts). Also known as an Enterprise Active Directory (EAD) account. Your DHE and NetID passwords will be synced on a daily basis.
-  * **DHE VPN account** - Used for remote access to DHE networks. Requires DHE account.\\ Send an email to [[help@biac.duke.edu?subject=VPN account request|help@biac.duke.edu]] requesting a VPN account. Please include your DHE username in the email. [[https://vpn.duhs.duke.edu/|VPN Download]]