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- | **CIGAL Reference Manual, Chapter 9 (Troubleshooting): | ||
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- | ===== Troubleshooting -- CIGAL hangs during initialization ===== | ||
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- | **Problem: | ||
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- | **Cause:** The problem is likely caused by an external device being in an unusable state. The Measurement Computing analog/ | ||
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- | **Solution: | ||
- | If that does not work, then powering down and then restarting your computer should help (power down first, don't just reboot). | ||
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- | **Note:** At the BIAC scanners the USB device is located in the scanner equipment room. On both scanners the USB cable is labelled "MC USB" | ||
- | __BIAC3__: Find the cable marked "MC USB" where it enters the black A/D connection box, sitting on top of the PC computer rack at the far end of the equipment room.\\ | ||
- | __BIAC5__: Find the cable marked "MC USB" where it enters the black multi-USB connector box, sitting on the floor behind the PC computer rack just inside the door in the equipment room. | ||
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- | **See Also:**\\ | ||
- | [[jvs: | ||
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- | [[jvs: | ||
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