In order to use various BIAC computer systems, you may need some or all of the following accounts. Please note that your usernames for most accounts will be the same, but the passwords are not synchronized (i.e., they may be different). Refer to the following forum post for details on password changes. See also Account Passwords.

• BIAC Windows Account - Used to logon to BIAC Windows workstations and servers. Also used for the Scheduling Calendar and Time Card System.
  Send an email to biac-help@dm.duke.edu requesting a BIAC account. The email should be from your Account Sponsor, or they will need to send a separate email confirming the account request. Please include the following information.
  • First name
  • Preferred name (nickname)
  • Last name
  • Duke NetID (required; request one here)
  • DHE account (required; when requesting NetID at above link, also specify you need a DHE account in the Comments field)
  • Duke Unique ID (7-digit number on the back of your Duke ID)
  • Duke Card # (if you need card key access; 9-digit number on the back of your Duke ID)
  • Birth Date
  • Institution (Duke, UNC, Other-specify)
  • Department (BIAC, CCN, Radiology, Psychology, Psychiatry, Other-specify)
  • Position (Faculty, Staff, Postdoc, Grad Student, Undergrad, Fellow, Resident, Med Student, Other)
  • Current Email Address (Duke or UNC address preferred)
  • Account expiration (3/6/9/12 months; accounts are renewable)
  • BIAC Account Sponsor (BIAC faculty/staff/postdoc or other faculty running an experiment at BIAC)
  • Account Sponsor Email

• BIAC Cluster Account - Use your DHE account to log on to the BIAC Linux Cluster
  All registered BIAC Users will have usage privileges.

• Trouble Ticket Account - Only for Trouble Tickets and Exam Tracker.
  You may register online. You must already have a BIAC Windows account. Your trouble ticket account will have the same username as your BIAC Windows account.

• BIAC Wiki Account - Use your DHE account to log on to the wiki
  Registered BIAC users will have access to all the non private pages. If there is private lab section you should have access to, please email biac-help@dm.duke.edu and CC the PI of the lab to be granted permissions.

• BIAC Forums Account - Only for the BIAC forums
  You may register online. Your forums account username may be different from your other usernames.

• DHE account - Duke Health Enterpise (DHE) version of a universal account.
  Send an email to help@biac.duke.edu requesting a DHE account. Please include your NetID in the email. Your DHE account username will be the same as your NetID (or possibly DEMPO ID, for existing DHE accounts). Also known as an Enterprise Active Directory (EAD) account. Your DHE and NetID passwords will be synced on a daily basis.

• DHE VPN account - Used for remote access to DHE networks. Requires DHE account.
  Send an email to help@biac.duke.edu requesting a VPN account. Please include your DHE username in the email. VPN Download